Zoom 3035 User Manual

Page 19

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19

that does not already have a device assigned to it is avail-
able for use.

All Windows operating systems:

When PCI bus IRQ steering

is enabled, Windows will direct PCI bus IRQs to devices
such as your modem. Sometimes, however, the IRQ that
Windows assigns to your modem will conflict with the com-
puter’s BIOS.

To disable IRQ steering

: Select Control Panel >System > Device

Manager >System Devices. Right-click PCI Bus, then click Properties
to open the Properties page. Click the Resource tab, then IRQ Steer-
ing.
Disable IRQ Steering. If the PCI modem you have just in-
stalled is listed, highlight it and click Remove, and then reboot
your system. If this doesn’t disable the “IRQ Holder for PCI
Steering,” please contact Microsoft Technical Support.

IRQ assignment:

Only computers with an updated BIOS will be

able to assign an available IRQ to the PCI slot on the mother-
board. Check your computer’s documentation, or the mother-
board itself, for the number of the PCI slot.

If you have a VIA chip-based motherboard:

Computers with

this chipset frequently have problems installing PCI modems
unless the VIA IRQ Routing Miniport Driver is installed. If your com-
puter’s User Manual doesn’t specify that your motherboard is
VIA chip-based, you can examine the motherboard to check. If
you do have a VIA chip-based motherboard, refer to

http://www.via.com.tw/en/support/tech_faq.jsp

for driver in-

formation and help.

Problem

Your modem seems to install but Windows cannot find it later.

Solution

If your computer has a built-in modem on the motherboard, Win-
dows may reinstall it the next time you start up. Consult your
computer’s documentation or call your computer’s manufacturer
to get instructions on how to disable the built-in modem.

Problem

The software cannot find the modem and the modem does not
respond to AT commands. (The following comment applies to
many other problems as well.)

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