Station selector operating procedures, Operating headsets & belt packs, Initiating a call – 3M C5000 User Manual

Page 9: Paging, Installation, Instruction note, Model c5000 station selector operating procedures, Operating headsets and belt packs

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Model C5000

Station Selector Operating Procedures

3M 1998 July

5

To answer an incoming call, do the following:

1. Press and hold either TALK key (T1 or T2) to connect to the first customer

in order.

The tone stops.

The amber call indicator on the Station Selector paired with the headset
(if used) stops flashing, but remains lit.

2. Release the key to listen to the customer.

The enunciator announces the Call Station number.

You can then listen to the customer.

To answer an incoming call, do the following:

1. Press and hold either TALK key (T1 or T2) to talk to the first customer in

order.

The tone stops.

The amber call indicator on the Station Selector paired with the headset
stops flashing, but remains lit.

2. Release the key to listen to the customer. The call indicator remains lit.

3. When you are finished talking and listening to the customer, press the

PAGE key (P). The call is disconnected and the call indicator turns off.

4. To respond to the next caller, repeat steps 1 through 3 to answer each call in

order.

To ignore the next call in order and talk to a customer at a specific Call
Station, quickly press and release P once. The enunciator announces the
numbers of each Call Station awaiting a response. When you hear the
number of the desired Call Station announced:

Press T1 or T2 to talk to the customer.

Release to listen.

To initiate a call to any Call Station:

1. The system must be in STANDBY mode.

2. Momentarily press and release the PAGE (P) switch.

The system enters the Call Station scan mode.

The enunciator announces ”Select...All Call... One..Two...Three...”.

3. When the enunciator announces the number of the Call Station you want to

call, press and release T1 or T2.

The enunciator announces “Connect One” (or the number of the Call
Station you selected).

4. Press and hold T1 or T2 to talk to the customer.

5. When you are finished talking and listening to the customer, press P.

The Call Station is disconnected and the call indicator on the Station
Selector turns off.

Repeat Steps 2 through 5 to initiate another call.

Press and hold P to talk to other operators wearing headsets or belt packs.
Release when the message is completed.

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Note

Disable the TALK/LOCK feature on all headsets used with the Model C5000.
See the 3M™ Headset Intercom System, Model C960, Operating Instructions
and the 3M™ Belt Pack Intercom System, Model C860, Operating Instructions
for detailed information about disabling this feature.

Operating Headsets
and Belt Packs

Responding to a Call

Initiating a Call

Paging

Installation
Instruction Note

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