Web management and netscape navigator, Troubleshooting the web management software – 3Com 3900 User Manual

Page 35

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Troubleshooting the Web Management Software

35

6 Select the Edit Permissions tab.

If the options listed under Unsigned Content cannot be configured, verify
that you are using the latest version of Internet Explorer.

7 In the Run Unsigned Content choices, click the Enable option button.

8 Click OK to close the Internet zone dialog box. Then click OK to close the

Security Settings dialog box.

9 In the Internet Options dialog box, click Apply to apply the setting. Then

click OK to close the Internet Options dialog box.

Web Management

and Netscape

Navigator

If you encounter problems accessing Help files from Web Management
applications when you use Netscape, clear the browser memory cache
and disk cache and restart the browser.

To clear the cache in Netscape Navigator:

1 In the browser window, from the Edit menu, select Preferences.

2 In the Category menu tree, click Advanced and then click Cache in the

Advanced folder.

The browser cache options appear to the right of the menu tree.

3 Clear the memory and disk cache by clicking the appropriate buttons on

the cache options form.

4 Restart the browser.

If the Netscape browser does not shut down, press Ctrl+Alt+Delete and
end the Netscape browser task.

Troubleshooting
the Web
Management
Software

If you are unable to run the Web Management software, verify the
accuracy of your

CLASSPATH

environment variable.

By default, the Web Management installation adds two directories above
your existing

CLASSPATH: C:\3Com

. Your directories may be different if

you did not select the default

C:\3Com

directory during installation.

If your system already has an existing

CLASSPATH

before you install the

additional Web Management files, the necessary 3Com directories are
added above yours. As a result, your classpath may look like this:

C:\3Com;C:\java\classes;C:\java\applets\myclasses;

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