Where to get help – Epson Stylus C86 User Manual

Page 30

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Solving Problems

Where To Get Help

Epson provides technical assistance 24 hours a day through the electronic
support services and automated telephone services listed below.

To speak to a technical support representative, dial:

■

U.S.: (562) 276-7525, 6

AM

to 8

PM

, Pacific Time, Monday through Friday

and 7

AM

to 4

PM

, Saturday.

■

Canada: (905) 709-2567, 6

AM

to 6

PM

, Pacific Time, Monday through

Friday.

Toll or long distance charges may apply.

Please have the following information ready:

■

Product name (Epson Stylus C86)

■

Product serial number (located on the back of the printer)

■

Proof of purchase (such as a store receipt) and date of purchase

■

Computer configuration and operating system version

■

Description of the problem

You can purchase ink cartridges, paper, manuals, and accessories from the Epson
Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In
Canada, please call (800) 463-7766 for dealer referral.

Service

Access

World Wide
Web

From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.

Automated
Telephone
Services

A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call (800) 922-8911. Your Epson SoundAdvice

SM

Express Code is 70535. Use this code to quickly select the Stylus C86
in SoundAdvice.

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