Customer assistance – HONDA 2011 Accord Navigation User Manual

Page 110

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Navigation System

109

Customer Assistance

Reporting Errors

Occasionally, you may encounter

database errors.
• If the error pertains to freeways and

main “verified” roads shown in black

on the map, then report it online at

http://update.navteq.com/

.

• If the error involves a light brown

“unverified” road, then do not report

it. These areas have not been verified

and are provided for reference only

(see Map Overview on page 6).

• For errors in points of interest (POI),

like a business that has changed its

name, do not report them. Keep in

mind that depending on when the data

was collected and when your DVD

was purchased, the database can be

out of date. The business may have

not reported the change(s), or not be

in the database at all. Update

Navigation DVDs are available for

purchase, usually in the fall of each

year.

• If the error does not involve the

database, such as vehicle position

icon errors, screen error messages, or

other GPS-related errors, see

Frequently Asked Questions

on

page 128, System Limitations on

page 105, or Troubleshooting on

page 135.

Honda Automobile

Customer Service

Telephone: (800) 999-1009

Fax: (310) 783-3273

Mail:

Honda Navi

America Honda Motor Co., Inc.

Honda Customer Service

MS 500-2N-7A

1919 Torrance Blvd.

Torrance, CA 90501-2746

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