Customer assistance, Reporting errors, Honda automobilecustomer service – HONDA 2012 Accord Navigation User Manual

Page 109

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Navigation System 109

Accord 2D4D_KA 31TA5840

Customer Assistance

Reporting Errors

Occasionally, you may encounter
database errors.

• If the error pertains to freeways and

main “verified” roads shown in black
on the map, then report it online at
http://update.navteq.com/.

• If the error involves a light brown

“unverified” road, then do not report
it. These areas have not been verified
and are provided for reference only
(see Map Overview on page

6

).

• For errors in points of interest (POI),

like a business that has changed its
name, do not report them. Keep in
mind that depending on when the data
was collected and when your DVD
was purchased, the database can be
out of date. The business may have
not reported the change(s), or not be
in the database at all. Update
Navigation DVDs are available for
purchase, usually in the fall of each
year.

• If the error does not involve the

database, such as vehicle position
icon errors, screen error messages, or
other GPS-related errors, see
Frequently Asked Questions on
page

128

, System Limitations on

page

105

, or Troubleshooting on

page

135

.

Honda Automobile
Customer Service

Telephone: (800) 999-1009
Fax: (310) 783-3273

Mail:
Honda Navi
America Honda Motor Co., Inc.
Honda Customer Service
MS 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746

00_Accord 2D4D_KA.book 109 ページ 2011年7月21日 木曜日 午後1時59分

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