Media manager, 67 using your headset – Plantronics Blackwire 420 User Manual

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3. Rotate the Boom for Storing in Case

3.1

Rotate the boom up so it is aligned with the headband as shown.

3.2

Fold the ear cushions flat as shown.

3.3

Place in case.

3.1

3

Adjusting Volume

To increase listening volume, press the upper end (+) of the volume button. To decrease

listening volume, press the lower end (–).
To adjust the listen or speak volume of the softphone, please refer to the softphone

user documentation.
To adjust the listen or speak volume of the audio device on the computer, use the

Sound and Audio Device section on the control panel.

Muting a Call

During a call, briefly press the mute button to mute the microphone. When muted,

the Mute LED will be lit.
To unmute press the button again.

Putting a call on hold

If your softphone supports this feature, holding down the answer/end button for 2

seconds will place the call on hold. Refer to your softphone’s user guide for additional

features available while on hold. Pressing the answer/end button again will take the call off

hold.

Media Manager

Plantronics software provides user selectable options to manage the output to your headset

from supported media players when a call comes in and when it ends. The Media Player

feature is in the Preferences tab of the Plantronics Control Panel. Select

Start Menu>

Programs>Plantronics>Plantronics Control Panel.

6

7

Using Your Headset

Answering/Ending/Making Calls

To make a call, simply dial the number via your softphone application.
To answer or end a call, press the answer/end button.

For softphones not compatible with Plantronics software Check the Plantronics

softphone compatibility list at

plantronics.com/software

for the most current information.

If your softphone is not currently supported by Plantronics software, remote detection

and answer/end via the headset does not function. Pressing the call control button on the

headset will not function; you must answer the call from the softphone.

3.2

3.3

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