Tips – Plantronics BackBeat GO User Manual

Page 6

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6

Stay near your device:

Bluetooth has a working “range” of up to
10 meters (33 feet) between your phone
and earbuds before audio degrades and
the connection is lost. For best audio
reception, keep your phone on the right
side of your body.

Learn how to reconnect:

Your earbuds try to reconnect a lost
connection. If they can’t, then tap the Call
button once or manually reconnect via your
phone’s Bluetooth menu.

Decipher the beeps:

If you have a call on hold, you will hear a beep
every 5 seconds. If you are on mute, you will
hear a beep every 30 seconds.

In addition, if you long-press certain buttons
(more than 2-second press), a feedback beep
will be heard (example, accessing the Voice
Control feature on your phone).

Juggle two calls:

You can take a second call and place the first
call on hold by tapping the Call button to
accept the new call.

Switch between calls by pressing the Call
button for a few seconds and you will hear a
beep, indicating the switch is happening.

You can end a call and return to the other
call on hold by tapping the Call button. Some
phones require tapping the Call button twice.

Use your voice:

Some smartphones allow you to use voice
commands to activate their features, such as
voice-dialing or playing music.

To activate your smartphone’s voice controls,
press the Call/Audio button until you hear
your phone prompt you for a command.

Never miss a call:

You will hear an incoming call alert while
listening to stored or streaming audio.
When you take the call, your stored audio
(downloaded tunes, video or podcasts)
will pause.

If you are listening to live streaming audio
(Internet radio) then it will mute, not pause,
during your call. Once you end your call, your
playback or streaming will resume.

Check the battery level:

If you are on a call or listening to audio you
will hear a tone when the battery is low.

You can check the battery level by tapping the
Power button. The LED flashes to show the
charge level.

Blue flash = battery OK to full

Red flash = less than 15 minutes call
time remaining

Keep it clean

Use a dry cotton swab to wipe clean the
eartip and fabric screen that covers the
speaker.

TIPS

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