Accu-Chek Advantage - Manual (Page 44)

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Warranty and Service Instructions
All requests for return of ACCU-CHEK Advantage meters under the above warranty or service policy must be
made to the ACCU-CHEK Customer Care Service Center by calling 1-800-858-8072. You will be mailed a
return authorization label, which must be affixed to your carton for shipping the system to Roche Diagnostics.
Cartons received without this label will be returned to you at your expense.
Customers experiencing difficulties should review Chapter 5, “Maintenance and Troubleshooting.” Further
inquiries should be directed to the ACCU-CHEK Customer Care Service Center at 1-800-858-8072.
Be sure to fill out and mail the warranty card that comes with the ACCU-CHEK Advantage system.
42 Chapter 6: Technical Information ACCU-CHEK Customer Care Service Center 1-800-858-8072 42
CAUTION: A RESTRICTED LICENSE LIMITS USE OF THE ACCU-CHEK ADVANTAGE SYSTEM –
READ CAREFULLY THE LIMITATIONS RECITED BELOW.
The ACCU-CHEK Advantage system (meter, including the code key, and test strips) and its use are protected by
U.S. Patent Nos. 5,508,171; 5,288,636; 5,405,511; 5,366,609; 5,762,770 (applies only to Advantage test
strips) and 5,352,351. A license to use the ACCU-CHEK Advantage system is only granted when the ACCU-
CHEK Advantage meter is used with the ACCU-CHEK Advantage or Comfort Curve test strips and ACCU-CHEK
Advantage or Comfort Curve code keys.
ACCU-CHEK Advantage and Comfort Curve test strips are provided with a specifically matched ACCU-CHEK
Advantage or Comfort Curve code key. These test strips and code keys are specifically manufactured for
operation with the ACCU-CHEK Advantage meter. Use of other test strips with an unmatched code key or even
with the matched code key supplied by another manufacturer may prevent or impair the proper function of the
ACCU-CHEK Advantage system.
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