Activeforever LogicMark Guardian Alert 911 Emergency Alert System - Manual (Page 12)

TROUBLESHOOTING GUIDE
What if I can’t get the Guardian Alert 911 to work?
Step 1 – Check the PENDANT.
What to do:
Press the BATTERY CHECK/SYSTEM CHECK button on
the bottom of the PENDANT.
What to expect:
The a voice should announce the condition of the battery.
A light on the front of the PENDANT will come on.
If nothing happens, the most likely cause is that the battery is dead or
has been installed backwards.
If the PENDANT seems to be working, go on to step 2.
Step  – Check the connections on the BASE UNIT
What to do:
Make sure the AC ADAPTER is plugged into a live AC
outlet and into the BASE UNIT.
What to expect:
The blue POWER light will be on if the BASE UNIT is
connected to power.
If the POWER light is on and the BASE UNIT is connected to a working
phone line, go on to step 3.
Step 3 – Make sure the PENDANT and the BASE UNIT are talking
to each other.
Background information: The PENDANT and the BASE UNIT are
connected by a wireless radio link. They must be synchronized to work
together. They should have already been synchronized at the factory,