Troubleshooting – Garmin nuvi 3790T User Manual

Page 71

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nüvi 3700 Series Owner’s Manual



Appendix

Troubleshooting

Problem

Solution

My device is not acquiring

satellite signals.

Verify that the GPS simulator is turned off.

From the main menu, touch

Tools > Settings > System

>

GPS Simulator > Off.

Take your device out of parking garages and away from

tall buildings and trees.

Remain stationary for several minutes.

The suction cup will not

stay on my windshield.

Clean the suction cup and windshield with rubbing

alcohol.

Dry with a clean, dry cloth.

Mount the suction cup (

page 2

).

The device does not

charge in my vehicle.

Check the fuse in the vehicle power cable (

page 59

).

Verify the vehicle is turned on and is supplying power to

the power outlet.

Your device can only charge between 32°F and 113°F

(between 0°C and 45°C). If the device is placed in direct

sunlight or in a hot environment, it cannot charge.

My battery does not stay

charged for very long.

To maximize the time between charges, turn down the

backlight (

page 51

).

How do I clear all of my

user data?

1. Hold your finger on the lower‑right corner of the device

screen while it is turning on.

2. Keep your finger pressed until the message appears.

3. Touch

Yes to clear all user data.

My battery gauge does

not seem accurate

Allow the unit to fully discharge, and fully charge it (without

interrupting the charge cycle).

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