POPCORN HOUR C-300 - Manual (Page 81)

Popcorn Hour C-300 User Manual
80
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17. Troubleshooting
My Popcorn Hour C-300 doesn’t start – no red LED on the player.
Please check that the power cord is plugged in and the power-lead is inserted fully into the power
terminal.
Popcorn Hour C-300 stuck on the splash screen
Unplug the player for a few minutes and then try again. If problem persist, please contact our technical
support team.
Nothing appears on my TV screen after several minutes.
Check all the cable connections and check your TV settings for the correct TV INPUT.
Can’t upgrade the firmware – System prompt error
Please recycle the power on your Popcorn Hour C-300 and try again.
I have poor performance from wireless streaming.
Wireless connection has lower bandwidth compared to wired and wireless signal strength is vital for
smooth video streaming. You may wish to add-on a wireless range extender to improve your signal
strength if problem persist.
Apps Market – Connection fail
Please make sure that you have a valid internet connection.
Remove all Apps from My Apps quickly.
To remove all apps installed on your Popcorn Hour C-300. You may want to consider resetting the
player to factory default. This will flash the memory on the device and you have a fresh Apps market.