10 maintenance and fault rectification, 1 maintenance, 2 rectify faults – VEGA VEGAMET 391 With SIL qualification User Manual

Page 42

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10 Maintenance and fault rectification

VEGAMET 391 • With SIL qualification

38704-EN-130228

10 Maintenance and fault rectification

10.1 Maintenance

If the instrument is used properly, no special maintenance is required

in normal operation.

10.2 Rectify faults

The operator of the system is responsible for taking suitable meas-

ures to rectify faults.

A maximum of reliability is ensured. Nevertheless, faults can occur

during operation. These may be caused by the following, e.g.:

Measured value from sensor not correct

Voltage supply

Interference on the cables

The first measures to be taken are to check the input and output

signal as well as to evaluate the error messages via the display. The

procedure is described below. Further comprehensive diagnostics

can be carried out on a PC with PACTware and the suitable DTM. In

many cases, the causes can be determined in this way and faults

rectified.

Should these measures not be successful, please call in urgent cases

the VEGA service hotline under the phone no. +49 1805 858550.
The hotline is available to you 7 days a week round-the-clock. Since

we offer this service world-wide, the support is only available in the

English language. The service is free of charge, only the standard

telephone costs will be charged.

The signal conditioning instrument and the connected sensors are

permanently monitored during operation and the values entered dur-

ing parameter adjustment are checked for plausibility. If irregularities

occur or in case of incorrect parameter adjustment, a fault signal is

triggered. In case of an instrument defect or line break/shortcircuit, a

fault signal is also triggered.
The fault indication lights up in case of failure and the current output

as well as the relays react according to the configured fault mode. If

the fail safe relay was configured, it will deenergize. In addition, one of

the following error messages is outputted on the display.

Error code Cause

Rectification

E012

Hardware error, sen-

sor input

– Switch the instrument off and on

– Send instrument for repair

E014

Sensor current

> 21 mA or short-

circuit

– Check sensor, e.g. on failure

– Remove short-circuit

Reaction when malfunc-

tions occur

Failure reasons

Fault rectification

24 hour service hotline

Fault message

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