Complete customer support – Milton CAT M316D User Manual

Page 15

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Product Support. You will find nearly
all parts requirements at your local
Caterpillar dealer parts counter.
Cat dealers utilize a world-wide network
to find in-stock parts to minimize your
downtime. To save money use genuine
Cat Reman parts. You will receive the
same warranty and reliability as new
products at a substantial cost savings.

Selection. Make detailed comparisons
of the machines you are considering
before you buy. How long do components
last? What is the cost of preventive
maintenance? Your Cat dealer can give
you precise answers to these questions
to make sure you operate your machines
at the lowest cost.

Purchase. Consider the financing
options available as well as day-to-day
operating costs. This is also the time
to look at dealer services that can be
included in the cost of the machine to
yield lower equipment and owning and
operating costs over the long run.

Operation. Improving operating
techniques can boost your profits.
Your Cat dealer has videotapes,
literature and other ideas to help you
increase productivity, and Caterpillar
offers certified operator training
classes to help maximize the return
on your machine investment.

Maintenance. More and more equipment
buyers are planning for effective
maintenance before buying equipment.
Choose from your dealer’s wide range
of maintenance services at the time you
purchase your machine. Repair option
programs guarantee the cost of repairs
up front. Diagnostic programs such
as S•O•S

SM

Fluid Analysis and

Technical Analysis help you avoid
unscheduled repairs.

Replacement. Repair, rebuild or replace?
Your Cat dealer can help you evaluate
the cost involved so you can make the
right choice.

Services. Customer Service is critical
today in every business. That’s why
so many people buy Cat equipment.
They know they are getting quality,
reliability and performance backed-up
with the best Customer Service.
Your Caterpillar dealer offers a wide
range of services that can be set up
under a Customer Support Agreement.
The dealer will help you choose a plan
that can cover the whole machine
including work tools, to help you getting
the best out of your investment.

15

Complete Customer Support

Cat dealer services help you operate longer with lower costs.

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