Frequently asked questions – Lava Mobiles KKT 31C User Manual

Page 22

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LAVA International Limited

KKT31c

-16-

animals and it also has adverse effect on the environment.

Placing of batteries or devices on or in heating devices, such as microwave, ovens, stoves, or
radiators and improper disposal of batteries may lead to explosion.

If the battery terminals are in contact with metal objects, it may cause a fire.

For more details on how to dispose of your Lava products at the end of life, Please refer the list of our Services
Centers on Pan India basis on our website www.lavamobiles.com or please view this link for the details of
Service Centers http://www.lavamobiles.com/support-services.

Frequently Asked Questions

Frequently
Asked
Questions

Cause and Solution

Fail to turn
on

Press the power key for over 1 second.

Check if the battery is properly connected. Please remove and install it again and retry;

Check if battery is appropriately charged.

Fail to
connect
network

In case of Weak signal, please try and move to a location with strong signal and try connecting to the
network again;

Please ensure that you are not beyond the network coverage of service providers;

Please ensure you have a valid SIM card. Please contact your network provider for further information.

Display
information
while turning
on

Check if the SIM card is installed correctly

Handset lock password: If the handset lock is activated, you have to input handset password.

Input PIN: if Inputting PIN while turning the phone on each time is activated, you have to input the PIN code.

Input PUK code: When you’ve input wrong PIN code for 3 times will lock the SIM card. You need to input

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