Nemco Food Equipment ShrimpPro 2000 - Operations Manual - Manual

SPARE AND REPLACEABLE PARTS
The only ShrimpPro user-replaceable parts are those in
the shrimp cutting area. While the Blade is made from
long-lasting, hardened stainless steel, it will begin to lose
its effectiveness in time and start tearing rather than
cutting shrimp. Do not attempt to sharpen as Blade will
lose its hardness. Replacement Blades may be ordered
from The NEMCO factory. (See phone, fax and address
below.) Having at least one spare on hand, stored in a
secure and accessible place, will avoid downtime.
Generally, the other components in the cutting area will
not require replacement. However, it is possible for the
Feeder Discs to eventually become too smooth to
reliably grasp all sizes of shrimp. Replacements may be
ordered. We can also provide a new part to replace any
component that is lost or damaged.
PRODUCT SERVICE
The ShrimpPro is inherently very reliable and, because
of its rugged construction, should require little or no
service throughout its lifetime. However, if service is ever
needed, it must be performed at the factory or by an
authorized service center. Any attempt to effect repair
without permission or guidance from the manufacturer
may invalidate the warranty and could be dangerous.
Nemco has a staffed service department and we
believe prompt service is extremely important to our
customers. Therefore, we request all product service
inquiries be handled in the following manner:
(1) The end user should call Nemco Customer Service
with the company name, address, phone number,
model number, serial number (if applicable), Nemco
Sales Order number or Dealer Purchase Order
number and the nature of the problem (the “Claim
Information”).
(2) The Nemco Customer Service Department will
decide on the most appropriate course of action. If
Nemco determines that it must inspect a product,
the following procedure will be followed.
The end user will obtain a Return Goods Authorization
number from Nemco Customer Service to return the
product to Nemco for inspection. Please be sure to use
this number on the box and on paperwork sent with the
unit. Return the unit to Nemco. The Nemco Service
Department will determine if the problem is covered by
the foregoing warranty. If so, Nemco will repair the unit
and return it to the end user. If the unit is determined not
to be covered by the foregoing warranty, the dealer will
be contacted to determine the next course of action.
ShrimpPro PRODUCT WARRANTY
REGISTRATION
To validate your warranty, it is important that you fill in
and return the Warranty Certificate promptly. When
completed mail to:
NEMCO Food Equipment, Ltd.
301 Meuse Argonne
Hicksville, OH 43526
ShrimpPro SPECIFICATIONS
Manufactured by NEMCO Food Equipment, Ltd.
Model No.: 55925
Power: 120 V.A.C., 60 Hz, 1 Amp
240 V.A.C., 50Hz, 0.5 Amp
Shipping Weight: 18 lbs.
U.S. and Foreign Pats.
Except as otherwise provided below, Nemco Food Equipment, Ltd. ("Nemco") warrants, to the original user, its electrical food preparation products (other than
blades and light bulbs) to be free of electrical and mechanical defects in material and workmanship under "normal use" (defined below) for the shorter of the
following periods: (a) one (1) year from the date placed in service by the original user, or (b) 18 months from the date of shipment from its factory. In addition,
Nemco warrants its non-electrical food preparation products (other than blades) to be free of mechanical defects in material and workmanship under normal use
for two (2) years from the date placed in service by the original user. The warranty provided for herein shall be limited to parts and labor. Any determination
that a product is defective or covered by this warranty, shall be made by Nemco, in its sole discretion. The determination of whether to repair or replace a
defective, covered product, or to refund the purchase price for the product, will be at Nemco’s sole discretion. This warranty does not cover products used outside
the United States, or damages caused by accident, misuse, negligence of any person other than Nemco, current or voltage other than stated on the appliance,
fire, flood or other casualty. Any alteration to the product or unauthorized repair voids this warranty. For purposes of this warranty, the phrase, "normal use" shall
mean the use of the product in connection with food in accordance with the product manual accompanying the product.
Nemco shall be responsible only for repairs or replacements of defective parts performed by Nemco’s authorized service personnel. Authorized service agencies
are located in principal cities throughout the continental United States, Alaska and Hawaii.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. NEMCO EXPRESSLY DISCLAIMS ANY
IMPLIED WARRANTY THAT ANY OF ITS PRODUCTS IS MERCHANTABLE, FIT FOR A PARTICULAR PURPOSE, OR DOES NOT INFRINGE ON THE RIGHTS OF
ANY THIRD PARTY. THE FOREGOING WARRANTY SHALL BE NEMCO’S SOLE AND EXCLUSIVE OBLIGATION. ANY PERSON’S (BUYER, USER OR OTHERWISE)
EXCLUSIVE REMEDY AGAINST NEMCO, AND NEMCO’S SOLE OBLIGATION, FOR ANY AND ALL CLAIMS, WHETHER FOR BREACH OF CONTRACT,
WARRANTY, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), OR OTHERWISE, SHALL BE LIMITED TO NEMCO REPAIRING OR REPLACING THE
PRODUCT, OR, AT NEMCO’S OPTION, REFUNDING THE PURCHASE PRICE THEREFOR. IN NO EVENT SHALL NEMCO HAVE ANY LIABILITY FOR DAMAGES
IN AN AMOUNT EXCEEDING THE PURCHASE PRICE OF THE PRODUCT, NOR SHALL NEMCO HAVE ANY LIABILITY FOR INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES. Any person desiring to make any claim against Nemco must do so within six (6) months after expiration of the applicable warranty
period, or such claim shall be forever barred.
®
PRODUCT WARRANTY
NEMCO Food Equipment, Ltd.
301 Meuse Argonne
Hicksville, Ohio 43526
Phone (419) 542-7751
Fax (419) 542-6690
Toll Free (800) 782-6761
www.nemcofoodequip.com
Printed 10/08 Printed in U.S
Printed 8/09 Printed in U.S.A.
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