Troubleshooting – Cobalt Digital COMPASS 9066 Upconverter User Manual

Page 110

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3

Troubleshooting

3-68

9066 PRODUCT MANUAL

9066-OM (V4.5)

Audio signal(s) do not route as
expected.

Parameter control not available
as expected.

Audio Input Controls AES

Passthrough or Zero Delay
Embedding mode may
inadvertently be enabled

• When either of these modes is enabled,

flexible routing and parametric controls are
not available. When either of these modes is
not intended for use, make sure they are
disabled.

Refer to Audio Input Controls function
submenu tab on page 3-11 for more
information.

Note:

Routing and parametric controls may

appear functional when either of these
mode are enabled, although the controls
will not be functional.

• Embedded or AES audio

contains Dolby

®

E or Dolby

Digital encoded signal

• When a valid Dolby

®

E or Dolby Digital signal

(in accordance with SMPTE 337M) is
detected on an AES or embedded audio
signal, SRC is automatically bypassed
(disabled) along with gain and polarity
controls being bypassed (even though
controls may appear to be functional). Gain
and polarity controls are not available for this
signal type.

Refer to Status displays in Audio Input
Controls
fu
nction submenu tab on page
3-11 for more information.

Audio not processed or passed
through card.

• Input audio of type that

cannot be locked by 9066
card

• AES discrete and embedded audio must be

nominal 48 kHz input.

Note:

Although the Status Displays in Audio

Input Controls function submenu tab will
show audio formats other than “Present,
Professional” as being locked (such as
“Present, Consumer”), in any case the
audio must be at nominal 48 kHz rate for
lock and processing to occur.

• Enable control not turned on

Group Enable button for Embedded Audio

Group 1/2 or Embedded Audio Group 3/4
function submenu must be turned on for
sources to be embedded into respective
embedded channels.

Table 3-4

Troubleshooting Processing Errors by Symptom — continued

Symptom

Error/Condition

Corrective Action

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