Troubleshooting – B&B Electronics SPPXP-100 - Manual User Manual
Page 22

Using configuration utilities
ExpressCard Parallel Port Adapter User’s Manual
Page 18
Rev 1.00 (July 2007)
Troubleshooting
This section lists some common problems and their causes. If the
information below does not provide a solution, contact B&B
Electronics technical support.
Problem
Cause
Solution
The Parallel Port
Adapter cannot
communicate with
other equipment.
The card is not seated
properly.
1.
Check the card to make sure that it is
firmly seated in the card slot.
The device driver is not
installed.
1.
Double check the Device Manager per the
instructions in Using Device Manager to
ensure that drivers are installed
correctly and that all devices are working
properly.
2.
Try uninstalling the ExpressCard
Adapter from the Device Manager
window and then repeat the hardware
installation instructions.
The ExpressCard port is
faulty.
1.
If possible, connect a known good
ExpressCard device to the PC and see if
it operates properly.
Note: Any unauthorized repairs
or modifications will void the
adapter’s warranty.