R&M Materials Handling ELECTRIC CHAIN HOISTS LoadMate Chain Hoist TDU Motorized Trolley - Manual (Page 3)

R&M Materials Handling, Inc LoadMate Chain Hoist
Springfield, Ohio USA TDU Instruction Manual
(: 800 955-9967 Revision 2
web: www.rmhoist.com
08/13/02 RM-LM-TDU-MAN-1999-2-ENG.doc 3
FOREWORD
This manual has been prepared to acquaint you of the procedures necessary for the installation, operation,
and maintenance of the hoist you have purchased.
Proper installation is important to the ultimate performance of this equipment. Careful study of and
adherence to the instructions will help ensure safe, dependable operation. It is also recommended that
you keep this manual readily accessible to operators as well as maintenance and safety personnel.
Information in this manual is subject to change without notice.
Standard Guarantee and Warranty
R&M Materials Handling, Inc., hereinafter called the Company, will repair or replace, at its option,
equipment or parts with defects in material and/or workmanship identified within two years from shipment
from R&M for electric chain hoists. Should a problem develop, contact the factory or authorized repair
center for written authorization to inspect, repair, or replace.
The Warranty Administrator will provide a written Return Goods Authorization (RGA) for return of the
equipment. All equipment shall be returned freight prepaid to the factory or authorized repair center; the
RGA number should be clearly indicated. If the problem is covered under warranty, the equipment will be
repaired or replaced and returned freight prepaid. If inspection reveals that the problem is not warranty
related, the purchaser will be provided a quotation for repairs. If no purchase order is provided for repairs,
the equipment will be returned freight collect. The purchaser is responsible for removal and installation. In
event that replacement parts are issued for warranty related field repairs, parts will be invoiced at net
value; original parts must be returned (freight collect) for failure evaluation. If evaluation reveals a warranty
situation, a credit will be issued against the replacement parts invoice.
This warranty does not cover failure due to normal operating wear and tear. All products shall be regularly
maintained and operated in accordance to the equipment’s Installation, Operation and Instruction manual.
The original warranty period is not renewed or extended by repair work or parts supplied after the original
ship date.
This warranty does not cover damage due to abuse from side pulling of load, excessive jogging, eccentric
loading, chemical exposure not specified in order, damage resulting from an accident, or damage
resulting from improper storage or handling prior to placing the equipment in service. Failure of equipment
to meet published performance specifications due to abnormal operating conditions beyond R&M’s
knowledge or control shall not be considered defective workmanship and/or material unless R&M’s
examination discloses such a defect. Correction of such defects shall constitute fulfillment of this warranty.
This warranty is void if parts or materials used in the repair or maintenance or R&M’s equipment are not
supplied or approved by R&M. Any modification or change made by the Purchaser without R&M’s written
approval will void the warranty.
How to Order Repair Parts Correctly
The Parts Catalog section of this manual covers replacement parts required for your R&M Materials
Handling, Inc. hoist. To ensure prompt service, each repair parts order must contain the following
information:
1. Hoist serial number (affixed to hoist)
2. Capacity
3. Reference number from spare parts identification sheet
4. Quantity
5. Description
6. Voltage, phase, cycles
7. Correct shipping destination.