Troubleshhoting – Xoro HMB 2100 User Manual
Page 63
 
HMB 2100
31
English
Troubleshhoting
Check the following guide for the possible cause of a problem before contacting 
service. Technical Support of Xoro/MAS: 
• 
Phone: +49 40 77 11 09 17
•
Internet: www.xoro.de/support.htm
Symptom Correction
No power
•
Check if AC adapter of power is connected securely.
•
Press the POWER button on the remote control
No playback
•
Please control the file system of the external storage. 
Only FAT32, FAT and NTFS are supported. 
•
Control the storages for playable files
•
Disconnect the storage from the device and connect 
again 
•
Please try another storages
•
Please pay attention to the supported file formats
No remote 
control 
•
Check the batteries in the remote control
•
Are the polarities correct?
•
Batteries are depleted. Please uses new one.
•
Point the remote control unit at the Infrared sensor 
and operate. 
•
Remove the obstacles between the remote control 
and the Infred snesor 
•
Operate the remote control unit at a distance of not 
more than 5 meters from the Infrared sensor. 
No button works
•
Switch the player completely off.
•
Disconnect the player from the power supply.
•
Connect after some minutes again and try any button.