Software and hardware are not synchronized – Ocean Optics ADC1000-USB User Manual
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Troubleshooting
An Older Version of OOIBase32 is Installed on the PC
Issue:
The PC you wish to use with the ADC1000-USB has an older version of OOIBase32 installed on
it.
Probable Cause:
Not applicable.
Resolution:
Install the latest version of OOIBase32 from the Software and Technical Resources CD.
Alternately, you can download the latest version from the Ocean Optics website at the following
address:
You do not need to uninstall the older version first.
Software and Hardware are not Synchronized
Issue:
The software and hardware do not seem to be synchronized.
Probable Cause:
A variety of factors may have caused the hardware and software to fall out of synchronization.
Resolution:
To resolve synchronization problems:
1. Exit OOIBase32 software.
2. Cycle the power on the ADC1000-USB
ADC1000-USB Operating Instructions
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3. Restart the OOIBase32 software.