Ocean Optics NIR - Manual (Page 17)

Chapter 3
Troubleshooting
Overview
The following sections contain information on troubleshooting issues you may encounter when using the
NIR Spectrometer.
NIR Spectrometer Connected to Computer Prior
to Operating Software
Windows Operating Systems
If you connected your NIR Spectrometer to the computer prior to installing your Ocean Optics software
application (SpectraSuite or OOIBase32), you may encounter installation issues that you must correct
before your Ocean Optics device will operate properly.
Follow the applicable steps below to remove the incorrectly installed device, device driver, and
installation files.
Note
If these procedures do not correct your device driver problem, you must obtain the
Correcting Device Driver Issues document from the Ocean Optics website:
http://www.oceanoptics.com/technical/engineering/correctingdevicedriverissues.pdf .
197-00000-512-02-0707 11