Troubleshooting – Xoro HRT 1300 User Manual

Page 78

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38

HRT 1300

Engl

ish

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:

•

Tel.: +49 40 77 11 09 17

•

Internet: www.xoro.de/support.htm

Symptom Correction

No DVB-T reception /
serious distortion by
mosaics or artefacts/
freeze pictures

•

Switch the player into the DVB-T mode.

•

No DVB-T reception in your region.

•

Realign the antenna. Please pay attention to the
direction of the antenna tower.

•

Please use an active indoor aerial or a roof antenna.

•

Retry the Auto Scan.

No power

•

Plug the power cord into the outlet tightly and turn on
the power.

Can not scan
programs

•

Adjust the antenna

•

Refer settings for searching

No picture / no
coloured pictures

•

Control the connection to the TV set.

•

Control the video output mode in the setup.

Remote control does
not work

•

Change the batteries.

•

Operate within normal range (max. 5 meters, 30 °)

•

The sensor is pointed to by bright light.

No sound

•

Cancel Mute

•

Increase volume

•

Pay attention to connection to TV set or amplifier.

•

Cancel Sleep timer

Audio / Subtitle without
function or can no
choose

•

Change audio track (press AUDIO button)

•

Change subtitle track (press SUBTITLE button)

•

Other audio track is not supported

•

Subtitles are not supported

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