Troubleshooting – Asus USB-N13 (VER.B1) User Manual

Page 22

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USB-N13 WLAN Adapter User Manual

19

ASUS Wireless-N Adapter

6. Troubleshooting

This chapter provides solutions to problems which you may encounter when

installing or using the ASUS USB-N13 WLAN adapter. Contact a qualified service

technician for assistance if the problem still exists after you have performed the

troubleshooting solutions.

My WLAN adapter cannot connect to any Access Points.

• Check if

Network Type is set to the Infrastructure mode.

• Check if the

SSID of your WLAN adapter is the same as that of the access point

you want to connect to.

• Check if the

Encryption settings of your WLAN adapter are the same as those

of the access point you want to connect to.

My WLAN adapter cannot connect to a station or WLAN adapter.

• Check if Network Type is set to the Ad Hoc mode.
• Check if the SSID of your WLAN adapter is the same as that of the station or the

WLAN adapter you want to connect to.

• Check if the Channel of your WLAN adapter is the same as that of the station or

the WLAN adapter you want to connect to.

• Check if the Encryption settings of your WLAN adapter are the same as those

of the station or the WLAN adapter you want to connect to.

The connection quality is bad and the signal strength is weak.

• Keep your WLAN adapter away from microwave ovens and large metal objects

to avoid radio interference. Adjust the WLAN adapter antenna.

• Move your WLAN adapter closer to the access point, station, or WLAN adapter

you want to connect to.

The TCP/IP protocol does not bind to the WLAN adapter.

This occurs when your PC already has six TCP/IP bindings in Windows

®

98 or ten

bindings in Windows

®

Me. These limits are imposed by the Microsoft

®

operating

system.
Solution: If your computer already has the maximum number of TCP/IP bindings,

remove one of the network adapters from the Network configuration before installing

the WLAN adapter driver.

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