Trouble shooting – Hotpoint Ariston AQD1070D 69 User Manual

Page 11

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EN

11

Trouble shooting

Your Washer-dryer could occasionally fail to work. Before contacting the Technical Assistance Centre (see “Assistance”),

make sure that the problem cannot be solved easily using the following list.

Problem:

The Washer-dryer does not switch
on.

The wash cycle does not start.

The Washer-dryer does not fill with
water.

The Washer-dryer door remains
locked.

The machine continuously fills with
water and drains.

The Washer-dryer does not drain or
spin.

The machine vibrates a lot during
the spin cycle.

The Washer-dryer leaks.

The icons corresponding to the
“Phase in progress” flash rapidly
at the same time as the ON/OFF
indicator light.

There is too much foam.

The Washer-dryer door remains
locked.

The washer-dryer does not dry.

Possible causes / Solutions:

• The appliance is not plugged into the socket fully, or not enough to make

contact.

• There is no power in the house.
• The door is not closed properly.

• The START/PAUSE button has not been pressed.

• The water tap has not been opened.

• A delayed start has been set.
• The water inlet hose is not connected to the tap.

• The hose is bent.

• The water tap has not been opened.

• There is no water supply in the house.

• The pressure is too low.

• The START/PAUSE button has not been pressed.
• If you have selected the

function, at the end of the cycle the Washer-dryer

drum will rotate slowly; to end the cycle press the START/PAUSE button or the

button.

• The drain hose is not fitted at a height between 65 and 100 cm from the floor

(see “Installation”).

• The free end of the hose is under water (see “Installation”).

• If the dwelling is on one of the upper floors of a building, there may be

problems relating to water drainage, causing the Washer-dryer to fill with water

and drain continuously. Special anti-draining valves are available in shops and

help to prevent this inconvenience.

• The wall drainage system is not fitted with a breather pipe.
• The wash cycle does not include draining: Some wash cycles require the drain

phase to be started manually (see “Wash cycles and options”).

• The “Easy iron” option is enabled: to complete the wash cycle, press the

START/PAUSE button (“Wash cycles and options”).

• The drain hose is bent (see Installation).

• The drainage duct is clogged.
• The drum was not unlocked correctly during installation (see “Installation”).

• The machine is not level (see “Installation” ).

• The machine is trapped between cabinets and walls (see “Installation”).

• The load is unbalanced (see “Detergents and laundry”).
• The water inlet hose is not screwed on properly (see “Installation”).

• The detergent dispenser is blocked (to clean it, see “Care and maintenance”).

• The drain hose is not fixed in place properly (see “Installation”).
• Switch off the machine and unplug it, wait for approximately 1 minute and

then switch it back on again. If the problem persists, contact the Technical

Assistance Service.

• The detergent is not suitable for machine washing (it should display the text

“for Washer-dryer” or “hand and machine wash”, or the like).

• Too much detergent was used.
• Perform the manual unlocking procedure (see “Precautions and tips”).

• The appliance is not plugged into the socket, or not enough to make contact.
• There has been a power failure.
• The appliance door is not shut properly.
• A DELAY TIMER has been set.
• DRYING is in the OFF position.

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