Troubleshooting guide – Armasight NKGNINOX0111I11 NINOX GEN 1+ Night Vision Goggles User Manual
Page 9

9
Troubleshooting Guide
PROBLEM
POSSIBLE CAUSE
ACTION
The goggles do not turn on
Press Power button.
Press the Power button repeatedly.
Inspect for a missing, defective or im-
properly installed battery.
Replace the battery or install it prop-
erly
If these actions fail, submit the device for unit level maintenance.
Poor image quality
Check if the goggles are focused.
Focus the oculars and objectives.
Check if the lenses are greasy, fogged or
dirty.
Thoroughly clean the surfaces of each
lens.
If the problem persists, contact your service center.
Light visible through the eyecups
Check the exit pupil distance value.
Press the eyecups to your face.
Check the eyepieces resilience.
If the eyecups is defective, contact your
service center.
Diopter adjustment cannot be per-
formed
Check to see if the diopter adjustment
rings are deformed or broken.
If the diopter adjustment rings are
damaged, contact your service center.
Lens focus cannot be performed
Check to see if the lens focus adjustment
ring is deformed or broken.
If the lens focus adjustment ring is
damaged, contact your service center.
IR illuminator does not switch on
Turn the IR illuminator on in dark area.
Visually estimate if the observed scene is
properly lighted.
If the IR illuminator does not turn on,
contact your service center.