Troubleshooting – Extron Electronics DVI 104 Tx_Rx Setup Guide User Manual

Page 3

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7.

Apply power to the receiver. The LEDs illuminate steadily.

8.

Ensure that the display device is still powered on, connect the receiver directly to the DVI
input, and tighten the thumbscrews.

9.

Ensure that the PC or source is powered off, connect the transmitter directly to the DVI
input source, and tighten the thumbscrews.

10.

If required, apply power to the transmitter. The LEDs illuminate steadily.

11.

Connect all four fiber optic cables between the transmitter and receiver. Pay attention to
the orientation of the LC connectors and ensure that each cable joins ports with the same
number (port 1 of the transmitter must be connected to port 1 of the receiver, and so forth.)

33-1641-01

Rev

. A 05 08

5 V

1

2

3

4

Extr

on

www

.extr

on.com

TO COMPUTER (Tx)

PN 60-977-12

33-1642-01

Rev

. A 05 08

5 V

4

3

2

1

Extr

on

www

.extr

on.com

TO DISPLA

Y (Rx)

PN 60-977-13

1

2

3

4

12.

Turn on the source device. The source device reads the information stored in the transmitter
and boots up to that resolution and refresh rate.

Troubleshooting

Display Does Not Show an Image

Ensure that all plugs and jacks used by the external power supplies are firmly connected.

Ensure that the LEDs for both the transmitter and receiver are lit.

Ensure that the correct EDID information has been stored on the transmitter’s EDID Minder.
When using the DVI 104 Tx/Rx for the first time or if the display device is changed, it is
essential to set up the EDID Minder as described in

steps 1-6 of “

Setup and Operation

on the previous page.

Ensure that the source device and output device are powered on and have booted up
correctly.

Ensure that the fiber optic cables are connecting the correct ports. A port on the transmitter
must be connected to the same numbered port on the receiver. For example, port 1 of the
transmitter must be connected to port 1 of the receiver.

Ensure that the fiber optic cable jacks are securely seated.

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