Faults – Neff N24K30N0 User Manual

Page 15

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Sometimes certain faults detected can be easily
resolved. Before calling the Technical Assistance
Service, bear in mind the following advice:

Faults

14

Fault

Possible cause

Solution

The general
electrical system is
malfunctioning.

Defective fuse.

The automatic safety switch has
tripped or a fuse has
blown.

Check the fuse in the main
fuse box and change it if it is
damaged.
Check the main control
panel to see if the automatic
safety switch has tripped or
a fuse has blown.

The automatic ON
function does not work.

There may be food or cleaning
products stuck between the
ignition sparkers and the
burners.
The burners are wet.
The burner covers are not
correctly positioned.
The appliance is either not
earthed, not connected properly
or the earth connection is faulty.

The space between the ignition
sparker and the burner must
be clean.

Dry the burner covers carefully.
Check that the covers are correctly
positioned.
Contact an electrical engineer.

The burner flame is not
uniform.

The burner components are not
correctly positioned.
The grooves on the diffuser are
dirty.

Ensure the components are
correctly positioned.
Clean the grooves on the diffuser.

The flow of gas does
not appear normal or no
gas comes out.

The gas mains are turned off.
If the gas is supplied from a gas
bottle, check that this is
not empty.

Turn on all stop cocks.
Change the gas bottle.

The kitchen smells of
gas.

A gas tap has been left on.
There may be a leak from the
coupling to the gas bottle.

Turn off the gas taps.
Check that the coupling is
sound.

The safety valve on one
of the burners is not
working.

The control knob was not held
down for long enough.
The grooves on the diffuser are
dirty.

Once the burner is lit, hold
the control knob down a few
seconds longer. Clean the
grooves on the diffuser.

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