BVA Hydraulics IEPR5513, IEPRS5513, IAPDR5506, IEPDR5513, IEPDRS5513 - Manual (Page 8)

8
TROUBLESHOOTING
A system failure may or may not be the result of a pump malfunction. The following information is intended to be
used as an aid in determining if a problem exist.
Symptom Possible Causes Corrective Action
Erratic Ram Performance
• Air in system or pump cavitation
• External leak
• Internal hydraulic leak
• Follow pump instructions for bleeding air
• Tighten all connections
• Contact Service Center
Pump or ram fails to maintain
pressure
• Overload condition
• External leak
• Internal hydraulic leak
• Ram seals leaking
• Pump or valve malfunctioning
• Remedy overload condition
• Tighten all connections
• Contact Service Center
• Contact Service Center
• Check pump operating instructions
Ram extends partially
• Hydraulic oil level too low in pump
• Load is above the capacity of system
• Ram is sticking or binding
• Fill and bleed the system
• Match the capacity to application
• Contact Service Center
Slow ram movement
• Loose connection or coupler
• Restricted hydraulic line or fitting
• Pump not working correctly
• Ram seals leaking
• Tighten connection or coupler
• Clean and replace if damaged
• Check pump operating instructions
• Replace cylinder
Ram leaks hydraulic fluid • Worn or damaged seals • Contact Service Center
Ram will not retract or retracts
slower than normal
• Linkage binding
• Loose couplers
• Malfunctioning coupler
• Weak or broken retraction springs
• Ram damaged internally
• Pump reservoir too full
• Lubricate all moving parts
• Tighten couplers
• Depressurize pump and hose, remove
application, then replace a new coupler
• Contact Service Center
• Contact Service Center
• Drain hydraulic fluid to correct level
Motor will not start (Mod-
els IEPR5506, IEPR5513,
IEPR5513S, IEPDR5513 & IEP-
DR5513S) • No power or wrong voltage
• Damaged power cord
• Tripped circuit breaker
• Loose or faulty wiring
• Check the power supply & voltage
• Contact Customer Service
• Make sure breaker is of adequate size
• Contact Customer Service
Motor cuts out (Models IEPR5506,
IEPR5513, IEPR5513S, IEP-
DR5513 & IEPDR5513S) • Extension cord too long
• Faulty motor
• Overheated motor can trip circuit breaker
• Replace with shorter cord
• Replace or repair
• Allow motor to cool, reset circuit breaker
LIMITED LIFETIME WARRANTY
BVA Hydraulics ® , represented in the United States by SFA Companies [“SFA”] warrants this product to be free from defects in
material and workmanship for the life of the product as long as the original purchaser owns the product. The warranty is non-
transferable and is subject to the terms, exclusions, and limitations described below:
• Damaged components, including but not limited to bent rams, dented or crushed cylinder walls, broken welds or couplers as
well as worn out seals, o-rings and springs are the result of misuse and not covered by warranty and BVA Hydraulics will not
provide any warranty credit for such damaged components.
• This warranty does not cover ordinary wear and tear, overloading, alterations (including repairs or attempted repairs not
performed by BVA Hydraulics or one of its authorized personnel), improper fluid use, or use of the product in any manner for
which the product was not intended or the use of which is not in accordance with the instructions or warnings provided with
the product.
• In the unlikely event that a BVA Hydraulics product fails due to material defect in workmanship, you may contact SFA Companies
for disposition. In such cases, the customer’s sole and exclusive remedy for any breach or alleged breach of warranty is limited
to the repair or replacement of the defective product.
• Under no circumstances is BVA Hydraulics liable for any consequential or incidental damage or loss whatsoever.
• THIS WARRANTY IS LIMITED TO NEW PRODUCTS SOLD THROUGH AUTHORIZED DISTRIBUTORS AND OTHER
CHANNELS DESIGNATED BY BVA HYDRAULICS. NO AGENT, EMPLOYEE OR OTHER REPRESENTATIVE OF BVA
HYDRAULICS IS AUTHORIZED TO MODIFY THIS WARRANTY.
• THE FOREGOING IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FOR A FITNESS FOR A PARTICULAR
PURPOSE.
• Components not manufactured by BVA Hydraulics including certain motor systems, gasoline engines, and other are not covered
by this warranty and instead are covered by the manufacturer’s separate manufacturer’s warranty provided in the package.
• BVA Hydraulics’ liability in all cases is limited to, and will not exceed the purchase price paid for the product.