Chapter 4: troubleshooting, Troubleshooting, Display – Asus HDP-R3 User Manual

Page 37: Troubleshooting -1, Display -1, Chapter 4

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4-1

Display

The media player does not work. You think that the problem might be

with the media player’s power adapter.

• The media player’s power adapter possibly performs the overload protection

function — automatic shutdown during overload conditions, such as Over

Current, Over Voltage, and Over Temperature.

• Disconnect the media player’s power adapter and wait few minutes before you

reinsert the player’s power adapter directly into an outlet. Turn on the media

player again.

• If the problem still exists, contact your retailer.

The TV screen is blank and the media player power LED remains off.

• Ensure that the TV is turned on.
• Ensure that the media player’s power adapter and power outlet are functional.
• Ensure that the media player’s power adapter plug is firmly attached to the rear

panel of the player and to the power outlet.

I cannot see the Setup Wizard when I turn on the player for the first

time. The TV screen is blank and the media player power LED is on.

• Ensure that the TV is turned on.
• Ensure that the AV/HDMI cable is properly connected to the correct terminals

on both the TV and the media player.

• Ensure that your TV is switched to the appropriate video source (AV IN or

HDMI). You may need to use your TV Remote control to change video sources.

• Turn off your media player and wait for a few minutes before turning it on again

or press the reset button at the left panel.

This section provides answers to some common problems that you may encounter

while installing or using the ASUS O!Play HD media player. These problems

require simple troubleshooting that you can perform by yourself. Contact ASUS

Technical Support if you encounter problems not mentioned in this section.

Troubleshooting

Chapter 4

Troubleshooting

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