AT&T 2462 User Manual

Page 47

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44

If messages are incomplete:

•

If a caller leaves a very long message, part of it may be lost when
the system disconnects the call after three minutes.

•

If the caller pauses for more than seven seconds, the system stops
recording and disconnects the call.

•

If the system’s memory becomes full during a message, the system
stops recording and disconnects the call.

If you have difficulty hearing messages:

Check the volume setting.

If the system does not answer after the correct number of rings:

•

Make sure that the answering system is on.

•

If Toll Saver is on, the number of rings changes to two when you
have new messages waiting.

•

In some cases, the system may be affected by the ringing system
used by the local telephone company.

•

If the memory is full or the system is off, the system answers after
10 rings.

If the system does not respond to commands from a remote touch
tone phone:

•

Make sure you are calling from a touch tone phone. When you dial a
number, you should hear tones. If you hear clicks instead, the phone
is not a touch tone telephone.

•

The answering system may not detect the Security Code while your
announcement is playing. Try waiting until the announcement is over
before entering the code.

•

Make sure you enter your Security Code correctly.

•

There may be noise or interference on the phone line you are using.
Press keys firmly.

If your outgoing announcement isn’t clear:

•

When you record your announcement, make sure you speak in a
normal tone of voice, about nine inches from the base.

•

Make sure there is no “background” noise (TV, music, etc.) while
you are recording.

IN CASE OF DIFFICULTY

2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 44

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