Verizon Wireless XV6600WOC - Manual (Page 152)

Trouble shooting
XV6600WOC User Manual 152
Trouble
shooting
XV6600WOC User Manual 153
Troubleshooting
If you encounter any problems with your XV6600WOC, consult the following Trouble
Guide . If you are still having problems after reviewing these, contact Technical Support
or your dealer.
Problem
n My XV6600WOC keeps
turning itself off.
n My XV6600WOC is not
making any sound.
n My XV6600WOC does not
vibrate when the phone rings
or alarms occur.
n Screen freezes or no re-
sponse
n Screen is blank.
Solution
Your XV6600WOC is designed by default to turn itself off
if not used for 3 minutes. This period can be set up to 5
minutes. Check the auto-off function on the
Advanced
tab on Power setting in Chapter 5.
1
Tap at the right side of the title bar to check the
volume status.
2
Check the settings of Sound and Notifications on
the Persona l tab by tapping → Settings.
1
Tap at the right side of the title bar to check if the
vibrate function is activate.
2
Check the setting of Sound and Notifications on
the Persona l tab by tapping → Settings.
3
Check the event note in your Calendar to see if the
Reminder has been activated.
Reset your device. See Resetting your XV6600WOC
and Clearing memory section in this Appendix .
If your XV6600WOC does not respond when you briefly
press the Power button, press and hold the button for a
full second. If that does not work :
1
Plug the AC power into the device to charge it.
2
Reset the device. See Resetting your XV6600WOC
and Clearing memory section in this Appendix .
Operating Problems