Hach-Lange POLYMETRON 9611 sc Maintenance and Troubleshooting - Manual (Page 10)

3. Select UPGRADE SOFTWARE and confirm. Select the device and
upgrade version, if applicable.
4. When the upgrade is complete, the display shows TRANSFER
COMPLETE. Remove the SD card.
5. Restart the instrument for the upgrade to take effect.
Troubleshooting and diagnostics
Diagnostic indicators
The display background and the status indicator light will change to red
when an error occurs and to yellow when a warning occurs.
• Error—red display background and status indicator light. A significant
problem occurred that affects the instrument operation. The current
measurement stops and the analyzer goes into shutdown mode.
• Warning—yellow display background and status indicator light. An
event occurred that can cause a future problem. The analyzer
continues to operate.
• Reminders—wrench symbol shows on the display and yellow status
indicator light. The time for a maintenance task has passed.
1. Push diag to access the Diag/Test menu.
2. Select an option.
Option Description
DIAGNOSTICS Shows the errors and warnings that currently are on the
instrument or on the installed modules. The analyzer is
in operation with the active warnings or reminders until
they are acknowledged or reset. Then, the display
background will return to white.
PROGNOSYS Shows the variables which trigger the service indicator
and the measurement health indicator on the display.
Option Description
CURRENT
STATUS Shows the current instrument statuses that follow:
OPERATION—Current measurement mode. SAMPLE
CHANNEL—Current sample channel. STEP STATUS—
Current step in the measurement cycle. STEP TIME—
Step time remaining. MINUTES LEFT—Minutes left in
current step. COMPLETION—% completed of the
measurement cycle.
ANALYZER HELP Shows all possible errors, warnings and reminders with
troubleshooting hints.
PERFORM TEST Examines individual parts of the analyzer. Refer to Start
an analyzer test on page 12 for more details about the
individual test options.
OUTPUTS Shows the current status of the 4–20 mA and relay
outputs with the options to examine, hold and simulate
the outputs. Refer to
Output options on page 11 for
more information.
VIEW LED Illuminates the colorimeter cell for improved viewing
during troubleshooting. The cell can be illuminated from
1 to 999 seconds.
MODBUS STATS Shows the status of the Modbus ports: sensor,
controller, network and service. Shows the number of
good and bad transmissions.
SERVICE Shows the service parts information and the history.
SERVICE PART—shows the last and the next service
date and the remaining days. PART INFORMATION—
Shows the replaced part and the current run time.
UPCOMING SERVICE—Shows the next part which
needs to be replaced. SERVICE HISTORY—Shows the
date and time of the replaced parts.
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