Appendix e. troubleshooting, Table e1, Table e2 – CTI Products HIB-IP IP Interface User Manual

Page 26: Ppendix, Roubleshooting

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CTI Products, Inc.

HIB-IP & HIB-IP 8000 Hardware Reference Manual

Appendix E. Troubleshooting

26

A

PPENDIX

E.

T

ROUBLESHOOTING

Table E1

If the PWR LED . . .

REASON

CORRECTIVE ACTION

Steadily illuminates

Normal operation indicating that HIB-IP

unit is receiving proper DC input power.

Go to next Table.

Occasionally illuminates

Loading of HIB-IB is excessive for the

power supply

Check that power supply can deliver 5 watts

at 10-32VDC.

Does not illuminate

HIB-IP unit is not receiving DC input

power.

Check for proper voltage at “DC IN”

connector (10-32VDC).

Table E2

If the ERR LED . . .

REASON

CORRECTIVE ACTION

Does not illuminate

Normal operation indicating no error

condition was detected.

Go to next Table.

Occasionally flashes on, then

off.

Normal operation when “CSVC” button is

pressed.

Go to next Table.

Flashes one time, & repeats

EE Read Fail

Return to CTI Products for repair

Flashes 2 times, & repeats

MAC Address Read Fail

Return to CTI Products for repair

Flashes 3 times, & repeats

Target not configured

Configure IP parameters in MCN Config

Program, then “Load HIB” through
serial port.

(See Section

2. IP Address Configuration

on

Page 10, and see MCNRCD Software
Manual)

Flashes 4 times, & repeats

Host not configured

Configure IP parameters in MCN Config

Program, then “Load HIB” through
serial port.

(See Section

2. IP Address Configuration

on

Page 10, and see MCNRCD Software
Manual)

Flashes 6 times, & repeats

One of the following is set to 0:

Host IP Address
Host IP Mask
IP Mode

Configure IP parameters in MCN Config

Program, then “Load HIB” through
serial port.

(See Section

2. IP Address Configuration

on

Page 10, and see MCNRCD Software
Manual)

Flashes 7 times, & repeats

No Authorized PC List

Configure IP parameters in MCN Config

Program, then “Load HIB” through
serial port.

(See Section

2. IP Address Configuration

on

Page 10, and see MCNRCD Software
Manual)

Flashes 8 times, & repeats

Multicast IP Address Error: Multicast mode

is selected, but Multicast Address =
0.0.0.0

Configure IP parameters in MCN Config

Program, then “Load HIB” through
serial port.

(See Section

2. IP Address Configuration

on

Page 10, and see MCNRCD Software
Manual)

Flashes 10 times, & repeats

Factory Test Mode: Option Switch 3 is UP

Place in Operating Mode by placing Option

Switch 3 DOWN, then Reset the unit.

Is steadily illuminated.

Unit not functioning.

Return to CTI Products for repair

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