Activesync problems problem, Solution – Audiovox SMT5600 User Manual

Page 200

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Smartphone User Manual

Appendix

Smartphone User Manual

Appendix

200

201

ActiveSync Problems

Problem

n

ActiveSync operation
cannot be performed
or connected.

Solution

•

Make sure the mini USB cable is

connected securely.

•

Make sure you have installed the

ActiveSync software

found on the

Companion CD that came with
your phone.

•

Make sure the settings are correct

in

File Menu > Connection

Settings... in the Microsoft
ActiveSync window on your
desktop computer.

•

Chapter 7 discusses ActiveSync.

If still not working, try to uninstall
the ActiveSync software (using
Control Panel on your desktop
computer), then reinstall.

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