KISAE 50 Portable PowerPack - Manual (Page 4)

Page 4
WARRANTY
One Year Limited Warranty
The limited warranty program is the only one that applies to this unit, and it sets forth all the
responsibilities of KISAE. There is no other warranty, other than that described herein. Any implied
warranty of merchantability of fitness for a particular purpose on this unit is limited in duration to the
duration of this warranty.
This unit is warranted, to the original purchaser only, to be free of defects in materials and workmanship
for one year from the date of purchase without additional charge. The warranty does not extend to
subsequent purchasers or users.
Manufacturer will not be responsible for any amount of damage in excess of the retail purchase price of
the unit under any circumstances. Incidental and consequential damages are specifically excluded from
coverage under this warranty.
This unit is not intended for commercial use. This warranty does not apply to damage to units from
misuse or incorrect installation/connection. Misuse includes wiring or connecting to improper polarity
power sources.
Return/Repair Policy
If you are experiencing any problems with your unit, please contact our customer service department
before returning product to retail store. After speaking to a customer service representative, if products
are deemed non-working or malfunctioning, the product may be returned to the purchasing store within
30 days of original purchase. Any defective unit that is returned to manufacturer within 30 days of the
date of purchase will be replaced free of charge.
If such a unit is returned more than 30 days but less than one year from the purchase date,
manufacturer will repair the unit or, at its option, replace it, free of charge. If the unit is repaired, new or
reconditioned replacement parts may be used, at manufacturer’s option. A unit may be replaced with a
new or reconditioned unit of the same or comparable design. The repaired or replaced unit will then be
warranted under these terms for the remainder of the warranty period. The customer is responsible for
the shipping charges on all returned items.
This warranty does not cover accessories, such as adapters and batteries, damage or defects that result
from normal wear and tear (including chips, scratches, abrasions, discoloration or fading due to usage or
exposure to sunlight), accidents, damage during shipping to our service facility, alterations, unauthorized
use or repair, neglect, misuse, abuse, failure to follow instructions for care and maintenance, fire and
flood.
If your problem is not covered by this warranty, call our Customer Service Department for general
information if applicable.
Customer Service Contact Information
Email: [email protected]
Phone : 1 604 320-7857
Web : www.kisaetechnology.com