Troubleshooting – Robertshaw 9600 User Manual

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Troubleshooting

Symptom

Remedy

Thermostat does not turn

Check wiring.

on system.

(See INSTALLATION)
Check fuse. Replace with 2 amp
Slo-Blo fuse if fuse has opened.

Thermostat turns on and off too

Increase temperature differential.

frequently.

(See PROGRAMMING)

Display is blank, flashing or

Replace batteries.

constant LO BAT.

Weekend program follows four

Verify that day of week is set

adjustment settings.

correctly. (See PROGRAMMING)

System fan does not operate

Move fan option switch to either

properly.

gas or electric, to match system.
(See INSTALLATION)

Time shown on display is not the

Change time of day setting.

current time of day.

(See PROGRAMMING)

Thermostat does not

Thermostat in MANUAL mode.

follow program.

(See PROGRAMMING).

Thermostat may not have been
programmed in HEAT or COOL
position. Verify program.

Check AM/PM indicators at time
of day and programmed time
changes. (See PROGRAMMING)

Verify program and day of week
are correct. (See PROGRAMMING)

If problems with thermostat cannot be solved, call:

Technical Support: (800) 445-8299

Monday-Friday 7:30-5:30 CST

For after hours service, a 24-hour

automated help line is available.

For warranty returns, send thermostat, shipping prepaid to:

MAPLE CHASE COMPANY

Warranty Department

2820 Thatcher Road

Downers Grove, IL 60515

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