ION Audio Room Rocker User Manual

Page 5

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5

TROUBLESHOOTING


Should you experience difficulties in the use of ROOM ROCKER, please refer to the following chart:






Symptom

Possible problem

Solution

ROOM ROCKER does
not power on

Power adapter is not plugged into a
wall outlet or the connector is not
plugged into the power jack on the
back of the ROOM ROCKER.

Plug the power adapter into a wall outlet and plug the
connector into the power jack on the ROOM ROCKER.

Wall outlet is not functioning.

Plug another device into the same outlet to confirm the
outlet is working.

iPad does not
respond to the
speaker system

iPad is not docked properly.

Remove your iPad from the dock and check for any
obstruction on the connectors in the docking and on your
iPod. Then reseat it in the dock.

Your iPad is locked up.

Make sure your iPad is working properly before docking
into the unit.

You are paired via Bluetooth.

Press Disconnect to break Bluetooth connection.

iPad/iPhone/iPod
does not charge

iPad/iPhone/iPod is not docked
properly.

Remove your iPad/iPhone/iPod from the dock and check
for any obstruction on the connectors in the docking and on
your device. Then reseat it in the dock.

iPad/iPhone/iPod battery has a
problem.

Please make sure your iPad/iPhone/iPod is working
properly before docking into the unit.

ROOM ROCKER does
not play the sound
from Bluetooth device

The Bluetooth device is too far from
ROOM ROCKER to receive a signal.

Move the Bluetooth device closer to ROOM ROCKER

ROOM ROCKER does
not play the sound
from docked device

Bluetooth device is paired with ROOM
ROCKER.

Unpair the Bluetooth device in order to regain use of the
dock connector.

Sound is noisy

You may be playing from dock, and/or
Bluetooth at the same time as playing
something through aux in.

Remove aux cable OR unpair Bluetooth OR stop sound
source playing on dock connector.

I hear a rattling sound
when playing at loud
volumes

Items nearby are vibrating due to the
bass frequencies

Move ROOM ROCKER to a location without these items,
move the items themselves, or turn down the bass EQ from
your source.

Sound is distorted

Sound source is distorted.

If the source is an iPad/iPhone/iPod, check the sound file
on a computer to hear if it is also distorted. If you are using
an external sound source like a digital audio player, try
reducing the output volume on the device itself. Also try
turning bass boost OFF or change the EQ setting.

Lower the bass or or choose a different bass EQ preset
on your device.

Volume level is set too high.

Decrease the volume from the source.

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