Accton Technology EN2024-6 User Manual

Page 107

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Troubleshooting

101

Problem
No. 6

Printing by FTP, I receive an error message:
Invalid print queue
Print queue not ready

Solution
No. 6

•

Check that the printer is ready

•

Check that Logical printer(s) are defined on the Print Server. With

FTP, you can print ONLY to a logical printer.

•

Reset the Print Server

Problem
No. 7

I can’t print using LPD.

Solution
No. 7

Try printing with FTP. If this works, the problem is the LPD daemon
on your UNIX host. Reconfigure the remote printer and the LPD
daemon. Check the following points.

•

The remote host name is the name of the Print Server.

•

The remote printer name is the logical printer name on the Print

Server (e.g. L1).

•

If your UNIX asks for the LPD type, be sure to identify the

service type as BSD.

Problem
No. 8

I can’t print using PSfilter,

Solution
No. 8

Run PSfilter directly with the command:

PSfilter -D P_name -v <file_name&

Where

P_name is the Print Server’s name
file_name is the file you wish to print.

If this fails, check for an error log file (e.g. PSErrLog XXXXX) in the
/tmp directory. If there is not an error log file, recompile PSfilter.
Also, check the Troubleshooting section of the Psfilter .TXT file for
your system.

Problem
No. 9

The “String Before Job” and/or “String After Job” settings in the
Logical Printers don’t work properly

Solution
No. 9

•

Check the length of the control strings. No string can exceed 15

characters.

•

Check that the control strings are in HEX.

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