13 technical support, Worldwide offices – ARCHOS 20 User Manual

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13 Technical Support

Only the unit and its add-ons are under warranty, not the accessories

If technical support determines that your product needs to be returned, please contact the place of purchase to have your product repaired or replaced

(depending on problem type).

There is an FAQ – Frequently Asked Questions section at the ARCHOS Website www.archos.com that can help answer many of your questions.

If you need technical help, you may contact ARCHOS directly in your own language via these phone numbers. For other countries, please use e-mail

technical support.

Telephone Support:

949-609-1400 (USA, Canada)

01 70 20 00 30 (France)

0207-949-0115 (UK)

069-6698-4714 (Germany)

09-1745-6224 (Spain)

02-4827-1143 (Italy)

02-050-405-10 (Netherlands)

E-mail Support:

[email protected] (United States and Canada customers) English

[email protected] (Europe and rest of the planet) English and French

[email protected] (German Language)

To respond to your e-mails efficiently, when sending one, please indicate the product name and question type in the Subject of the e-mail.

For example:

To: [email protected]

Subject: Jukebox Multimedia 120 – USB connection to Macintosh

Worldwide Offices

United States & Canada

Europe & Asia

ARCHOS Technology
3, Goodyear – Unit A
Irvine, CA 92618 USA
Phone: 1 949-609-1400
Fax: 1 949-609-1414

ARCHOS S.A.
12, rue Ampère
91430 Igny
France
Phone: +33 (0) 169 33 169 0
Fax: +33 (0) 169 33 169 9


United Kingdom


Germany

ARCHOS (UK) Limited
Regus House
Windmill Hill Business Park
Whitehill Way
Swindon
Wiltshire SN5 6QR UK
Phone: +44 (0) 1793 44 15 10
Fax: +44 (0) 1793 44 16 10

ARCHOS Germany GmbH
Bredelaerstrasse 63
40474 Düsseldorf
Germany

Tel: +49 211 1520 384

Fax: +49 211 1520 349

WWW.ARCHOS.COM

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