13 technical support, Worldwide offices – ARCHOS 20 User Manual

Page 29

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13 Technical Support

•

Only the unit and its add-ons are under warranty, not the accessories

•

If technical support determines that your product needs to be returned, please contact the place of purchase to have your product repaired or replaced

(depending on problem type).

•

There is an FAQ – Frequently Asked Questions section at the ARCHOS Website www.archos.com that can help answer many of your questions.

•

If you need technical help, you may contact ARCHOS directly in your own language via these phone numbers. For other countries, please use e-mail

technical support.

Telephone Support:

949-609-1400 (USA, Canada)

01 70 20 00 30 (France)

0207-949-0115 (UK)

069-6698-4714 (Germany)

09-1745-6224 (Spain)

02-4827-1143 (Italy)

02-050-405-10 (Netherlands)

E-mail Support:

[email protected] (United States and Canada customers) English

[email protected] (Europe and rest of the planet) English and French

[email protected] (German Language)

To respond to your e-mails efficiently, when sending one, please indicate the product name and question type in the Subject of the e-mail.

For example:

To: [email protected]

Subject: Jukebox Multimedia 120 – USB connection to Macintosh

Worldwide Offices

United States & Canada

Europe & Asia

ARCHOS Technology
3, Goodyear – Unit A
Irvine, CA 92618 USA
Phone: 1 949-609-1400
Fax: 1 949-609-1414

ARCHOS S.A.
12, rue Ampère
91430 Igny
France
Phone: +33 (0) 169 33 169 0
Fax: +33 (0) 169 33 169 9


United Kingdom


Germany

ARCHOS (UK) Limited
Regus House
Windmill Hill Business Park
Whitehill Way
Swindon
Wiltshire SN5 6QR UK
Phone: +44 (0) 1793 44 15 10
Fax: +44 (0) 1793 44 16 10

ARCHOS Germany GmbH
Bredelaerstrasse 63
40474 Düsseldorf
Germany

Tel: +49 211 1520 384

Fax: +49 211 1520 349

WWW.ARCHOS.COM

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