11 appendix Ⅱ frequently asked questions – LT Security LTD7604JM User Manual

Page 19

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11 Appendix Ⅱ frequently asked questions

※

Question Why the DVR doesn’t start after connecting the power?

Answer: Check if the power switch in the back channel is set to ON.
※

Question: Why does the DVR run slow when it starts?

Answer: ① Too much data in the HDD. DVR checks data when it starts which leads
to system starting slow.
②

HDD error – System will test HDD repeatedly and will make system starts slow.

※

Question: Why it keeps rebooting after the host is self-test?

Answer: ① Check the HDD. If the HDD partition is not in FAT32 format, or the HDD
has problem which will cause the host to reboot.
②

Check Video Parameter setting , if the host is in PAL state but the video input is

NTSC, then the host will keep rebooting.
※

Question: Why it will turn off when playing video or checking video information

during the normal routine?
Answer:
① Check HDD connection. ② Change HDD if there is a problem.
※

Question: Why the video displays only in black and white?

Answer: Check if the video input, DVR host, monitor or TV format matched. If they
don’t match, please set monitor or TV format to auto detect state.
※

Question: Why real time video and record data have color anamorphosis and

light distortion problem?
Answer:
① Reboot DVR, recover previous settings.
②

Adjust video setting in DVR’s setting.

※

Question: Why there is no display on the monitor or computer VGA?

Answer: ① Check if the power adaptor is working and the output is well connected;
②

Then check if the monitor is turned on and the video cable is correctly connected;

③

Connect the power, turn on the DVR, if there’s no video on the monitor but blue

screen, then change to a corresponding channel will display the video.
※

Question: Why the video has water wave and anamorphous?

Answer: ① Might be a broken Video cable or short circuit, or bad solder connection.
②

Video cable can be disturbed by strong power so it cannot be put close to a strong

power cable. Please use good quality cable.
③

In this system, only simple line connected to the ground is permitted. Please connect

the host to the ground through the ground screw located at the back panel.
④

Check if the camera or monitor or the cable have aging problem.

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