American Water Heater (A)BCG3 85T500-8N - Manual (Page 50)

50
commercial storage tank warranty
A. WhO IS COVereD
AMerICAN WATer heATer COMPANy, (herein collectively referred to as “Manufacturer”) warrants only to the original purchaser (hereinafter
“Owner”) of the storage tank for the period specified below. This warranty is not transferable. The warranty is restricted to the storage tank used
in a commercial application in the United States of America.
B. WheN IT IS COVereD
The storage tank is warranted only when it is installed, operated and maintained in accordance with the printed instructions accompanying the
storage tank. A storage tank should be installed in such a manner that, if the tank or any connection thereto should leak, the resulting flow of water
will not cause damage to the area in which it is installed. A systems temperature and pressure relief valve must be piped to the nearest drain to
avoid damage in the event the valve is actuated. For detailed instructions read the manual accompanying the water heater and review drawings
in the manual.
C. WhAT The MANUFACTUrer WILL DO AND The PerIOD OF COVerAGe
1. the inner tank - If the inner tank leaks within three years after the original installation, Manufacturer will furnish a new storage tank
of Manufacturer’s then prevailing comparable model. If industry standards, product improvements or product obsolescence prohibits
Manufacturer from furnishing an identical model replacement water heater under this warranty, the Owner will be furnished with a new
storage tank of comparable capacity; however, the Owner will be charged for the additional value of the item(s) which Manufacturer has
incorporated in the replacement storage tank. A prior authorization number must be obtained from the Manufacturer before replacing the
storage tank. This warranty is limited to one replacement storage tank at the original installation site.
2. component part - If any component part other than the inner tank proves to Manufacturer’s satisfaction to be defective in material or
workmanship within one year after original installation, the Manufacturer will furnish the Owner with a replacement for the defective part(s).
This warranty is limited to one replacement component part for each original part.
3. return of defective storage tank and component parts - Manufacturer reserves the right to examine the alleged defect in the storage
tank or component part(s), and it will be the Owner’s obligation (see paragraph D.5) to return the storage tank and/or component part(s) to the
Manufacturer.
a. When returning a storage tank it must include ail component parts and the data plate label.
b. When returning component part(s), they must be individually tagged and identified with the storage tank’s product number, model number,
serial number, date of purchase and date of installation.
D. WhAT ThIS WArrANTy DOeS NOT COVer
1. The LIMITeD WArrANTy STATeD hereIN IS IN LIeU OF ANy AND ALL WArrANTIeS, eXPreSS Or IMPLIeD (WheTher
WrITTeN Or OrAL), INCLUDING, BUT NOT LIMITeD TO, The IMPLIeD WArrANTIeS OF MerChANTABILITy AND FITNeSS FOr
A PArTICULAr PUrPOSe.
2. MANUFACTUrer ShALL NOT Be LIABLe FOr ANy INCIDeNTAL, CONSeQUeNTIAL, SPeCIAL Or CONTINGeNT DAMAGeS Or
eXPeNSeS, ArISING, DIreCTLy Or INDIreCTLy, FrOM ANy DeFeCT IN The STOrAGe TANk Or The USe OF The STOrAGe TANk.
3. Manufacturer shall not be liable for any water damage arising, directly or indirectly, from any defect in the storage tank or component part(s)
or from its use.
4. Manufacturer shall not be liable under this warranty and this warranty shall be void and have no effect if the following events occur:
a. The storage tank or any of its component parts have been subject to misuse, alteration, neglect or accident; or
b. The storage tank has not been installed in accordance with the applicable local plumbing and/or building code(s) and/or regulations; or
c. The storage tank is not installed, operated and maintained in accordance with the printed Manufacturers instructions; or
d. The storage tank or any part has been under water; or
e. The storage tank is exposed to highly corrosive atmospheric conditions; or
f. The storage tank is not continuously supplied with potable water; or
g. The storage tank replacement is requested for reasons of noise, taste, odor, discoloration and/or rust; or
h. The storage tank is not operated within the factory calibrated temperature limits; or
i. The storage tank is supplied or operated with desalinated (deionized) water; or
j. The storage tank is removed from its original installation location; or
k. The storage tank is installed outdoors (this storage tank is intended only for indoor installation); or
l. The storage tank or any of its component parts fail due to lime and/or sediment build-up; or
m. The storage tank does not have installed a temperature and pressure relief valve, certified to ANSI Z21.22 and approved by the American
Society of Mechanical engineers; or
n. The storage tank or any of its component parts fail because of fire, floods, lightening, or any other act of God; or
o. The storage tank is installed in a closed system without adequate provision for thermal expansion.
5. except when specifically prohibited by the applicable state law, the Owner, and not the Manufacturer, shall be liable for and shall pay for all
charges for labor or other expenses incurred in the removal, repair or replacement of the water heater or any component part(s) claimed to
be defective or any expense incurred to remedy any defect in the product. Such charges may include, but are not necessarily limited to:
a. All freight, shipping, handling and delivery costs of forwarding a storage tank or replacement part(s) to the owner.
b. All costs necessary or incidental in removing the defective storage tank or component part(s) and installing a new storage tank or component part(s).
c. Any material required to complete, and/or permits required for, installation of a new storage tank or replacement part(s), and
d. All costs necessary or incidental in returning the defective storage tank or component part(s) to a location designated by the manufacturer.
6. The terms of this Limited Warranty cannot be modified by any person, whether or not he/she claims to represent or act on behalf of the
Manufacturer.
e. hOW STATe LAW MAy reLATe TO ThIS WArrANTy
Some States do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you. Similarly, some States do
not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Further, this
warranty gives you specific legal rights and you may also have other rights, which may vary from State to State.
F. hOW The OrIGINAL OWNer CAN MAke A WArrANTy CLAIM
1. The Owner should submit the warranty claim directly to Manufacturer’s Service Department, at the address or phone number listed below,
and Manufacturer will arrange for the handling of the claim and if valid, will give the Owner an authorization number which must appear on
any document presented for warranty exchange.
2. Whenever any inquiry or request is made, be sure to include the storage tank’s product number, model number, serial number, date of
purchase, date of installation, maintenance records, and location of installation.
for technical assistance, serVice or warranty information
phone toll free: 1-800-456-9805
monday through friday 8:00 am to 8:00 pm eastern standard time
or write to:
american water heater company attn.: product serVices commercial department
p.o. Box 1597 johnson city, tn 37605-1597