Management and troubleshooting – Avaya 5620 User Manual

Page 38

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5620user

4620/5620 Phone User Guide

Page 38

IP Office

Issue 2d (15th September 2005)

SPEED DIAL APPLICATION:

•

You cannot dial out using any Speed Dial entries:
Dial button. Check that all call appearances (incoming/outgoing lines) are not already in use. If all
lines are in use, wait until a line is available to make your call.

•

You cannot add an entry to the Speed Dial list:
You have 108 Speed Dial entries, the maximum allowed. You must delete at least one entry
before adding a new entry.

CALL LOG APPLICATION:

•

You cannot dial out after selecting a call log entry:
Check that all call appearances incoming/outgoing lines) are not already in use. If all lines are in
use, wait until a line is available to make your call.

•

You cannot add an entry to the Speed Dial list:
You have 108 Speed Dial entries, the maximum allowed. You must delete at least one entry
before adding a new entry.

•

Dialing from this application does not go through:
Your administrator must administer settings for the Enhanced Dialing feature beyond the
defaults.

WEB APPLICATION:

•

Pressing the

Web soft key does not display a website:

Check with your LAN Administrator to see if the web server is down, if there are network
connectivity problems, or other network problems.

•

Dialing from this application does not go through:
Your administrator must administer settings for the Enhanced Dialing feature beyond the
defaults.

OPTIONS:

No Options other than "View IP Settings" display:

Your administrator has turned off all user-settable options.

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