Gear4 one year warranty, Return policy / warranty service – GEAR4 StreetParty Wireless 2 User Manual

Page 4

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User Manual | StreetParty Wireless 2 | GEAR4 4

GEAR4
One Year Warranty

Disruptive Hong Kong Limited, trading as GEAR4,

warrants this product to be free from defects in

workmanship and materials at the point of sale.

Subject to this product being used in accordance

with its instructions for use, the product shall

continue to be free from defects, for a period of one

(1) year from the date of original purchase.
Any damage or defects caused by a failure to follow

the instructions which relate to this product or as the

result of an accident, abuse, misuse, misapplication,

product modification, faulty ancillary equipment,

improper voltage or current, lightning or other acts

of God, commercial non-home use, normal wear

and tear, shipping damage or loss, damage to digital

media players or damage caused by the actions of

anyone other than Disruptive Hong Kong Limited are

expressly excluded from the warranty stated above.
Disruptive Hong Kong Limited will, at its sole

election, repair or replace any product that proves

to be defective in either or both of workmanship or

materials and as covered by this warranty. If the

product is no longer manufactured or is out of stock

at or after the time Disruptive Hong Kong Limited

learns of the warranty claim, Disruptive Hong

Kong Limited may, at its sole election, replace your

product with a similar product.
Disruptive Hong Kong Limited’s liability is limited to

the repair or replacement, of any defective product

under warranty and any incidental or consequential

damages are expressly excluded to the fullest extent

permitted by law. This warranty is not transferable

and does not extend to users other than the person

who originally purchased the product.
Nothing in this manual shall limit or exclude liability

of Disruptive Hong Kong Limited for death or

personal injury resulting from Disruptive Hong

Kong Limited’s negligence, for fraud or fraudulent

misrepresentation or breach of the terms implied by

Section 12 of the Sale of Goods Act 1979.
This warranty gives you specific legal rights in

addition to the ones afforded you by the laws of your

country. This warranty is not intended to operate to

limit such legal rights.

Australian Consumer Law
In Australia, the Trade Practices (Australian

Consumer Law) Amendment Regulations 2010

(No. 1) apply. Our goods come with guarantees that

cannot be excluded under the Australian Consumer

Law. You are entitled to a replacement or refund for

a major failure and for compensation for any other

reasonably foreseeable loss or damage. You are

also entitled to have the goods repaired or replaced

if the goods fail to be of acceptable quality and the

failure does not amount to a major failure.

Return Policy /
Warranty Service

Warranty claims will only be valid when proof of

purchase is supplied to Disruptive Hong Kong

Limited to evidence that the product was purchased

from an authorised Disruptive Hong Kong Limited

dealer and that the claim is within one (1) year of

purchase.
To make a warranty claim you must first contact

Disruptive Hong Kong Limited by email to

[email protected] or write to: Disruptive Hong

Kong Ltd, Rm 2002, 20/F King Palace Plaza , 52A

Sha Tsui Road, Tsuen Wan, Hong Kong stating

your name, full postal address, contact telephone

number, the name of the product and its serial

number, date and place of purchase and a detailed

description of the problem you are experiencing.
If the defect is covered by this warranty then you

will be provided with an authorisation number and

instructions for return shipment. Where possible,

you must send to Disruptive Hong Kong Limited the

damaged or defective product. The returned product

MUST be accompanied by the original proof of

purchase. We highly recommend that you retain a

copy of this proof of purchase for your records.
To avoid any additional charges, all returns and

exchanges must include the original packing

materials, product box, all included accessories

which may include, but not necessarily be limited

to, power adapters or power cords, connecting

cables, remote controls, adapters, inserts, cards

and instruction manuals. The absence of any of the

aforementioned items may mean that you incur a

charge for their replacement. Disruptive Hong Kong

Limited shall not be liable for any indirect or direct

consequential loss.
Disruptive Hong Kong Limited shall not be

responsible for lost or damaged products during

shipment. Any product returned without the original

proof of purchase will be returned without being

examined or tested and such return shall be at the

customer’s expense.

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