Troubleshooting – ZAGG ZAGGkeys MINI 9 for iPad mini User Manual

Page 6

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What to do if the iPad does not respond to the
keyboard.

A few things can cause this problem:
-Dead battery
-Need to pair the keyboard to the iPad again
-Problem with the keyboard

Please follow the steps below to find out the problem
and appropriate solution.

1. Restart your iPad by holding down the home and
power button simultaneously until it resets. Let go
of the buttons when you see the Apple® logo.

2. T u r n t h e k e y b o a r d o ff , a n d t h e n b a c k o n . Y o u
should see the LED light shine red briefly. If not,
charge your keyboard.

3. After charging, turn the keyboard on. If the LED light
does not illuminate for a few seconds and then go dim, you
may have a problem with it. Please contact customer
support at ZAGG.com to resolve this problem.

4. On the iPad, Select: Settings > General > Bluetooth > On.

5. If you see ZAGGkeys MINI 9 listed as an “available
device” on your iPad, click on the arrow to the right
and choose to have your iPad “forget the device.”

TROUBLESHOOTING

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