Get the xprotect nvr up and running, Activate the license, Online activation error messages – Milestone XProtect NVR User Manual

Page 6: How the xprotect nvr is configured, Microsoft windows

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Milestone XProtect

®

NVR

Installer's Guide

www.milestonesys.com

6

Get the XProtect NVR Up and

Running

Get the XProtect NVR Up and Running

The XProtect NVR comes with a temporary license that has a grace period of 30 days. You must
activate the license before the end of this grace period.

Activate the License

1. Ensure that your system is connected to the Internet.

2. On the Management Application's toolbar, click File, Activate License Online.

3. When your license file (.lic) is successfully updated, click Close.

Your XProtect NVR is now activated and ready to use. You can see any updates in the
Hardware Device Summary table. Once activated, your system no longer needs to be
connected to the Internet.

Online activation error messages

Under rare circumstances, you may receive one of the following error messages during online
activation. Should you receive one, the following list of Problems and What to do will help you identify
the problem:

Unable to access license server, Error activating license, License not allowed, Feature not
registered, Feature already in use, Failed to login.

Problem: Online activation was not possible, either due to a problem on the online activation
server itself, a problem with your connection to the online activation server, or to a problem
with the specified information (such as username or password).

What to do: If activation has already taken place on another system, activation should not be
necessary, as another system is already running with your activated licenses. If you believe
that this is wrong, contact Milestone Support (

[email protected]

), who will

investigate the issue for you.

How the XProtect NVR is configured

When you first start it, the Milestone XProtect NVR is configured as described in the following. For
more detailed information, see the XProtect Administrators Manual.

Microsoft Windows

Disk 1 partition (1 HDD

– C:Windows / D:Data; 2 HDD – C:Windows / D: Data / E: Data).

Windows Firewall has been disabled (incl. Action Center notification).

Windows Update has been disabled. Updates are available through manual Windows Update.

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