Milestone Software Manager 1.5 - Manual (Page 5)

Milestone Software Manager 1.5 Administrator's Manual
www.milestonesys.com 5 Prerequisites
Prerequisites
IMPORTANT: It is strongly recommended to always test the Software Manager on a test system or on one or two
remote servers before employing a full-scale update on your main system to all remote servers in one go.
Be aware that your surveillance services may be affected, and that this may in turn affect video viewing and
recording during the operation. When this is the case, you might want to perform the operation at a time when
video viewing and recording is not critical.
For the Software Manager to run successful updates, please study the following.
Supported operating systems
On machines where the Software Manager is to be installed: Windows 7 ® , Windows Server ® 2003 and Windows
Server ® 2008 (32-/64-bit).
Important: Software Manager is configured to work with Microsoft .Net 3.5 which is not installed automatically on
Windows 7.
Microsoft .Net 3.5 must be installed on machines receiving the software packages and Microsoft .Net 4.0 must be
installed on machines running the Software Manager.
Prerequisites for all remote servers

Close all Milestone applications on all remote servers before beginning updates via the Software
Manager.

User Access Control (UAC) on the remote server must be disabled.

Firewall on the remote server must be disabled.

The Windows ® user operating the Software Manager must be member of the administrator group.

The Windows ® user operating the Software Manager must have logged on to the remote server at least
once before.
Important information

The Software Manager operates with software installation packages consisting of a product installer and
an xml file. The xml file describes the product and how the Software Manager should install/uninstall the
product. Software packages are kept in the global package repository of the machine where the Software
Manager is installed or on a network drive accessible to the Software Manager. In order for the Software
Manager to be able to install or uninstall a product, the relevant package must be uploaded to the local
repository of the remote machine(s). Just as an installer can be removed after installing a product, a
package can be deleted after the product is installed or uninstalled. Note however, that the package must
be uploaded again before a new installation or uninstallation can be performed.

Just as an installer can be removed after installing a product, a package can be deleted after the product
is installed or uninstalled. Note however, that the package must then be uploaded again before a new
installation or uninstallation can be performed.

If you work with one or more packages using Software License Codes (SLCs), be careful when you enter
the SLC
– they are not validated by the Software Manager.