Setra System Model ASM - Manual (Page 8)

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6.0 RETURNING PRODUCTS FOR REPAIR
Please contact a Setra application engineer (800-257-3872, 978-263-1400) before
returning unit for repair to review information relative to your application. Many times
only minor field adjustments may be necessary. When returning a product to Setra,
the material should be carefully packaged and accompanied by Setra’s Calibration
and Service Order Form found at www.setra.com/tra/repairs/pdf/webrepair.pdf., and
shipped prepaid to:
Setra Systems, Inc.
159 Swanson Road
Boxborough, MA 01719-1304
Attn: Repair Department
Notes: Please remove any pressure fittings and plumbing that you have installed and
enclose any required mating electrical connectors and wiring diagrams.
Allow approximately 3 weeks after receipt at Setra for the repair and return of the unit.
Non-warranty repairs will not be made without customer approval and a purchase
order to cover repair charges.
Calibration Services
Setra maintains a complete calibration facility that is traceable to the National Institute
of Standards & Technology (NIST). If you would like to recalibrate or recertify your
Setra pressure transducers, please call our Repair Department at 800-257-3872 (978-
263-1400) for scheduling.
7.0 WARRANTY AND LIMITATION OF LIABILITY
SETRA warrants its products to be free from defects in materials and workmanship, subject to the following terms and conditions:
Without charge, SETRA will repair or replace products found to be defective in materials or workmanship within the warranty period;
provided that:
a) the product has not been subjected to abuse, neglect, accident, incorrect wiring not our own, improper installation or
servicing, or use in violation of instructions furnished by SETRA;
b) the product has not been repaired or altered by anyone except SETRA or its authorized service agencies;
c)
the serial number or date code has not been removed, defaced, or otherwise changed; and
d) examination discloses, in the judgment of SETRA, the defect in materials or workmanship developed under normal instal-
lation, use and service;
e) SETRA is notified in advance of and the product is returned to SETRA transportation prepaid.
Unless otherwise specified in a manual or warranty card, or agreed to in writing and signed by a SETRA officer, SETRA pressure and
acceleration products shall be warranted for one year from date of sale.
The foregoing warranty is in lieu of all warranties, express, implied or statutory, including but not limited to, any implied warranty of
merchantability for a particular purpose.
SETRA’s liability for breach of warranty is limited to repair or replacement, or if the goods cannot be repaired or replaced, to a refund
of the purchase price. SETRA’s liability for all other breaches is limited to a refund of the purchase price. In no instance shall SETRA be
liable for incidental or consequential damages arising from a breach of warranty, or from the use or installation of its products.
No representative or person is authorized to give any warranty other than as set out above or to assume for SETRA any other liability
in connection with the sale of its products.
For all CE technical questions, contact Setra Systems, USA. EU customers may contact our EU representative Hengstler
GmbH, Uhlandstr 49, 78554 Aldingen, Germany (Tel: +49-7424-890; Fax: +49-7424-89500)
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159 Swasnon Road, Boxborough, MA 01719/Tel.: 800-257-3872/978-263-1400/
Fax: 978-264-0292/Email: [email protected]/Web: www.setra.com