Returning products for repair, Warranty and limitations of liability – Setra System SRAN User Manual

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Before returning the unit for repair, please contact a Setra application engineer (800-257-3872,
978-263-1400) to review information relative to your application . Many times only minor fi eld
adjustments may be necessary. When returning a product to Setra, the unit should be carefully
packaged and shipped prepaid to:

Setra Systems, Inc.

159 Swanson Road

Boxborough, MA 01719-1304

Attn: Repair Department

To assure prompt handling, please refer to return instructions on our Web site at

Allow approximately 3 weeks after receipt at Setra for the repair and return of the unit.
Non-warranty repairs will not be made without customer approval and a purchase order to cover
repair charges.

Calibration Services

Setra maintains a complete calibration facility that is traceable to the National Institute of
Standards & Technology (NIST). If you would like to recalibrate or recertify your Setra pressure
transducers or transmitters, please call our Repair Department at 800-257-3872 (978-263-1400)
for scheduling.


Setra warrants its products to be free from defects in materials and workmanship, subject to the fol-
lowing terms and conditions: Without charge, Setra will repair or replace products to be found to be
defective in materials or workmanship within the warranty period; provided that:
a.) the product has not been subjected to abuse, neglect, accident, incorrect wiring not our own,
improper installation or servicing, or use in violation of instructions furnished by Setra;
b.) the product has not been repaired or altered by anyone except SETRA or its authorized service
c) the serial number or product code has not been removed, defaced, or otherwise changed; and
d) examination discloses, in the judgement of SETRA, the defect in materials or workmanship devel-
oped under normal installation, use and service;
e) SETRA is notifi ed in advance of and the product is returned to SETRA transportation prepaid.
Unless otherwise specifi ed in a manual or warranty card, or agreed to in a writing signed by a SETRA
offi cer, SETRA pressure and acceleration products shall be warranted for one year from date of sale.
The foregoing warranty is in lieu of all warranties, express, implied or statutory, including but not
limited to, any implied warranty of merchantability for a particular purpose.
SETRA’s liability for breach of warranty is limited to repair or replacement, or if the goods cannot
be repaired or replaced, to a refund of the purchase price. SETRA’s liability for all other breaches is
limited to a refund of the purchase price. In no instance shall SETRA be liable for incidental or conse-
quential damages arising from a breach of warranty, or from the use or installation of its products.
No representative or person is authorized to give any warranty other than as set out above or to as-
sume for SETRA any other liability in connection with the sale of its products.

159 Swanson Road, Boxborough, MA 01719,

159 Swanson Road, Boxborough, MA 01719,

Tel: 800-257-3872; Fax: 978-264-0292;

Tel: 800-257-3872; Fax: 978-264-0292;

Email: [email protected]; Web:

Email: [email protected]; Web:

SS-SRAN Rev. B 4/26/10