Troubleshooting and faqs – AT&T Z331 User Manual

Page 76

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Troubleshooting and FAQs

70

Troubleshooting.and.FAQs

Problem

Possible Causes

Possible Solution

Poor.reception The.network.signal.is.too.weak.

at.your.current.location,.for.

example,.in.a.basement.or.

near.a.tall.building,.because.

wireless.transmissions.cannot.

effectively.reach.it.

Move.to.a.location.where.the.

network.signal.can.be.properly.

received.

The.network.is.busy.at.the.

current.time.(for.example,.

during.peak.times,.there.may.

be.too.much.network.traffic.to.

handle.additional.calls).

Avoid.using.the.phone.at.such.

times,.or.try.again.after.waiting.

a.short.time.

You.are.too.far.away.from.a.

base.station.for.your.service.

provider.

You.can.request.a.service.

area.map.from.your.service.

provider.

Echo.or.noise Poor.network.trunk.quality.

on.the.part.of.your.service.

provider.

Press.the.Power/End Key.

and.dial.again..You.may.be.

switched.to.a.better-quality.

network.trunk.or.phone.line.

Poor.local.telephone.line.

quality.

Press.the.Power/End Key.

and.dial.again..You.may.be.

switched.to.a.better-quality.

network.trunk.or.phone.line.

If.you.encounter.problems.while.using.the.phone,.or.if.it.performs.erratically,.you.

can.consult.the.information.in.the.chart.below..If.your.particular.problem.cannot.

be.resolved.using.the.information.in.the.chart,.contact.your.service.provider.

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